1. Licence Grant
PIT Solutions Limited (“Licensor”) grants the user (“Customer”) a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the VectraRide platform (“Platform”) during the subscription term.
This licence is granted solely for the Customer’s internal transport and fleet operations and in accordance with the applicable agreement, subscription plan and these terms.
2. Scope of Licence
The licence covers the components and modules included in the Customer’s subscription, which may include:
- Web dashboards for transport admins, vendors and billing teams
- Driver, passenger and parent mobile applications
- Route configuration, mapping, optimisation and live route tracking
- Trip booking, service requests, auto-allocation and smart dispatch
- Driver, vendor, fleet compliance and maintenance management
- Rate cards, invoicing and vendor payouts
- Customer live-tracking links and safety features
The Customer may grant access to its employees, students, parents, drivers and vendors (“Authorised Users”) only for use connected to the Customer’s operations. The Customer is responsible for its Authorised Users’ compliance with this Agreement. Usage limits, such as the number of vehicles, users or trips, are set by the subscription plan.
3. Licence Restrictions
The Customer shall not, directly or indirectly:
- Reverse engineer, decompile, disassemble or attempt to derive the source code of the Platform or its mobile apps
- Modify, copy, distribute or create derivative works based on the Platform
- Resell, sublicense, lease or commercially exploit the Platform, including offering it to other fleet operators, without prior written consent
- Use the Platform’s tracking or location features in a manner that violates applicable laws or the privacy of any person
- Tamper with GPS devices, location data or trip records generated through the Platform
- Circumvent or interfere with security features, usage limits or access controls
The Licensor reserves the right to monitor usage and audit compliance with these terms.
4. Intellectual Property Ownership
All rights, title and interest in and to the Platform, including but not limited to:
- Software, mobile applications and architecture
- Route optimisation, auto-allocation and dispatch logic
- UI/UX design and workflows
- Documentation and proprietary materials
are and shall remain the exclusive property of PIT Solutions Limited.
No rights are granted except as expressly stated in this Agreement.
5. Customer Data Ownership
The Customer retains all rights, title and interest in the data uploaded or generated through the Platform (“Customer Data”), including passenger, student, driver and vendor records, routes, trip history, GPS logs and billing records.
- The Licensor acts solely as a data processor
- The Licensor does not claim ownership of Customer Data
- Data handling is governed by the VectraRide Privacy Policy and applicable agreements
6. Fees and Subscription
Use of the Platform is subject to applicable subscription fees, which may be based on the modules, vehicles, users or trips in the Customer’s plan.
- Fees are payable as per agreed billing terms
- Non-payment may result in suspension or termination of access
- All fees are non-refundable unless otherwise agreed in writing
7. Warranty Disclaimer
The Platform is provided on an “as-is” and “as-available” basis.
The Licensor makes no warranties, express or implied, including but not limited to:
- Accuracy of GPS locations, ETAs, routes or allocation outputs
- Reliability of connectivity, GPS hardware or third-party map services
- Fitness for a particular purpose
- Uninterrupted or error-free operation
8. Limitation of Liability
To the maximum extent permitted by law:
- The Licensor shall not be liable for any indirect, incidental, special or consequential damages
- This includes loss of data, revenue or business opportunities, and losses arising from trip delays, missed pickups or incidents during trips
- Total liability shall not exceed the fees paid by the Customer in the preceding three (3) months
9. Term and Termination
This Agreement remains in effect for the duration of the subscription term unless terminated earlier.
The Licensor may suspend or terminate access:
- For breach of this Agreement
- For non-payment
- To comply with legal or regulatory requirements
Upon termination:
- All rights granted under this licence shall cease immediately
- The Customer and its Authorised Users must discontinue use of the Platform and its mobile apps
10. Post-Termination Obligations
Upon termination or expiry:
- Access to web dashboards and mobile apps will be revoked for the Customer and its Authorised Users
- Active tracking links and scheduled trips will be deactivated
- Data handling (export or deletion of trip, route, GPS and billing records) will be governed by the applicable agreement and Privacy Policy
11. Audit Rights
The Licensor reserves the right to audit the Customer’s usage of the Platform, including the number of vehicles, users and trips, to ensure compliance with licensing terms. Such audits will be conducted with reasonable notice and without undue disruption.
12. Entire Agreement
This Licence Agreement, along with the Terms and Conditions, Privacy Policy and any executed commercial agreement, constitutes the entire agreement between the parties.
13. Contact Information
For licence-related enquiries: